During exam
Track & monitor a live exam.
- Live tracking
- Chat between you and participantsIf a problem or typo is detected, your participants can contact you individually through a chat to discuss it with you, and you can make announcements to everyone
- Add extra timeAdd extra time to a participant before or during the exam
- Disable screen recording for a participant
- Close or reopen a participant's examDuring an exam, close a participant's access or give it back
- Reset a participant's examReset a participant's exam attempt and grade
- Reset the whole examTo delete existing grades, put the exam back in Draft and make changes before reopening it
- Support: live chat, hotline, and on-call hours
- A participant is stuck at the start of the exam“Next” button missing, screen sharing denied, camera not detected, work computer, iPad, blocking extension: causes and solutions.
- A participant does not receive their email login codeLogin code not received, rejected, or expired: the causes, the fix on the participant's side, and what you can do.