Let’s face it: it’s not unusual for a student or candidate to ask a question during an exam.

But too often, technical, academic, or logistical questions end up in the wrong place…

With this new version, we’re eliminating unnecessary back-and-forth with the technical support team. Students are now automatically directed to the right information or contact, depending on the nature of their issue.

🔹 A centralized and intelligent chat

A single entry point to reach out during the exam

Automatic redirection to:

• The exam overview (instructions, timing, grading system, useful contacts)

• The teacher or proctor for questions related to the exam content or exam conditions

• Evalmee technical support only for actual platform issues (bugs, disconnections, display problems)

🔹 Conversation directly integrated into the copy

All messages exchanged during the exam are saved and appear in the corrected copy

Useful for:

• Keeping a clear record of conversations

• Helping teachers review and contextualize edge cases

• Justifying decisions or accommodations post-exam

🔹 Quick access to the exam overview

Available directly from the chat or the exam interface.

Includes all key information at a glance:

• Exam rules

• Timing and duration

• Grading system

🎯 Benefits

• Students know exactly where to ask their questions

• Teachers save time by having all conversations centralized and easily accessible

• The technical support team can focus on real platform issues (if any)

• Everyone is less stressed during the exam 🙂

✨ Other Improvements

• Excel subject import: extra spaces before/after tag names are now ignored

• Performance boost on detailed grade exports for exams using random question draws

• Improved performance in the subject editor

• More reliable Turnitin integration

• Faster question rendering on the student side when more than 20 questions are displayed at once

• LTI integration: added an error message when a user without an email tries to log in from the LMS

🐞 Bug fixes

• PDF exports of exam copies: fixed display issues for formatted text inside spreadsheet-type questions

• Student import via email: fixed a bug where the student number was removed during import

• Copy-paste detection: fixed detection issues with certain special characters

• Documents & images: fixed a bug that prevented display if an image or file was opened more than 1 hour after the exam started

• Exams with sessions:

  • Fixed an issue where the “Start” button didn’t activate in some conditions

  • Fixed a bug preventing exam scheduling when the session duration exactly matched the exam time limit